This Privacy Policy describes how guokaes.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
  • Purpose of collection: To load the Site accurately for you and perform analytics to optimize our Site.
  • Source of collection: Automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services, process payments, arrange shipping, and provide order confirmations and invoices. We also use this information to screen orders for potential fraud and to offer advertising tailored to your preferences.
  • Source of collection: Collected directly from you.

Customer Support Information

  • Examples of Personal Information collected: Modifications to the information above or additional details as necessary.
  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.

Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at [email protected] to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill contracts with you, as outlined above. Additionally, we may share Personal Information to comply with legal obligations or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

  • Google Analytics: We use Google Analytics to understand how customers use the Site. You can visit Google’s Privacy Policy for more information or opt out of Google Analytics.
  • Advertising Partners: We share information about your use of the Site, your purchases, and your interactions with our ads on other websites with advertising partners. This data may be shared via cookies or similar technologies, depending on your location and consent.

You can opt out of targeted advertising by adjusting your preferences through:

  • Facebook Ads Settings
  • Google Ads Settings
  • Bing Ads Settings

Alternatively, you can visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your Personal Information to provide services, including offering products, processing payments, shipping orders, and keeping you informed about new products and promotions.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request its deletion. For more information on your right to erasure, see the “Your Rights” section below.

Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have the right to access, update, or delete your Personal Information. To exercise these rights, please contact us at [email protected].

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use cookies to improve your browsing experience by remembering your preferences and actions. Most browsers accept cookies automatically, but you can adjust your settings to control them.

For more details on cookies, their operation, and how to manage them, refer to your browser’s “Tools” or “Preferences” menu.

Do Not Track
We do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser, due to inconsistent industry standards.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices or if you have questions, please contact us by email at [email protected] or by mail at:

Guokaes Store
Business Address: 3072 Karen Ave, Kingman, AZ 86401, USA
Phone: +1 (332) 289 6484
Email: [email protected]